Robotic Process Automation (RPA)
Robotic Process Automation (RPA) enables automation of a wide variety of tasks that previously had to be performed by humans. With RPA, you can create software robots or “bots” that can learn, mimic, and then execute rule-based business processes. An RPA bot is a “digital worker” – it can interact with any application or system in the same way that humans do. The difference is that an RPA bot works 24 hours a day, much faster and with 100% reliability and accuracy.
Our RPA bots work in such areas:
Finance & Accounting
- OCR and document/invoice processing
- correspondence and complaints processing
- merging financial statements
IT / Technical Support
- test automation
- creating reports based on detected errors
- updating applications
Analyses & Reports
- filling out report statements
- document management
- automatic analysis
HR
- Execution of processes in the required timeframes
- acquisition of applicants
- expense management
- payroll automation
- absence management
Document Flow
- Retrieving, OCRing and processing documents
- comparing data from different systems
- issuing documents and checking mailboxes
Customer service
- efficient and fast communication
- 24/7 availability (Chatbots and Voicebots)
Business advantages
- Reduction of operating costs – quick implementation, quick benefits, automation of repetitive and monotonous activities
- Precision/Security – eliminating errors caused by human factor
- 24/7 availability – faster task completion
- Increase in efficiency and effectiveness – increased productivity and better quality of work without costly changes to existing processes
- Cost-effectiveness – filling the gap in personnel without increasing the number of employees
- Work efficiency – increased efficiency of teams (employees can focus on other tasks)
Finanse i Księgowość
- OCR-owanie i przetwarzanie dokumentów/faktur
- obsługa korespondencji i reklamacji
- łączenie sprawozdań finansowych
Learn more about our offer
Automation of invoice processing
The average time to fully process an invoice is 10 minutes. A study by z Canon Business Process Services suggests that over half of all invoice processing requires at least 76% manual data entry.
Automation of customer service
Digital Concierge – the future of customer service is here. Business faces many challenges nowadays. Customers expect not only an attractive offer, but also modern and convenient service.
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